ViceOffers: Missing KYC info. What does it mean and how do I fix it?


Over the course of the last few weeks, we have done a lot to keep the integrity of our network up. This is important on many levels but the one that is most important to you is the fact that we want all of you guys to have the access to the best (and highest paying out offers). To do this we need to make sure fraud is low and traffic quality is super high.

To uphold the high standards we have at VO we have started to implement a more robust affiliate verification process already since April.

Know your customer (alternatively know your client or ‘KYC‘) is the process of a business identifying and verifying the identity of its clients. The term is also used to refer to the bank and anti-money laundering regulations which governs these activities.” (1)

For most affiliates, this changes nothing, especially those who have registered pre-2018. However, new affiliates may notice a “Missing KYC info” on their invoice memo. All this means is we have not received 2 required documents.

Required documents for all affiliates

1. A tax form which you can find here:

USA residents w9:
International residents w8:

Please fill it out to the best of your ability.
You can fill it out online, that would be the easiest.

2. Government-issued ID.

This ID needs to have a picture and name that matches your tax form above.
Examples include: Passports, Drivers License, Personal ID, School ID

Posted by: Alex Winkler

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